Privacy policy


Last Updated: June 20, 2026

At Sutton Manor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Sutton Manor ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit or make a purchase from http://suttonmanor.com.

This Privacy Policy is designed to comply with applicable United States privacy and consumer protection laws, including relevant provisions of the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Federal Trade Commission (FTC) regulations, and other applicable state privacy laws where required.

Information We Collect

When you interact with our website, we may collect the following categories of information:

Information You Provide Directly

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment details
  • Account credentials (if applicable)
  • Customer service communications
  • Product reviews and feedback

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on pages
  • Shopping behavior and preferences
  • Cookie identifiers

Transaction Information

We may collect information regarding:

  • Products purchased
  • Order history
  • Returns and exchanges
  • Payment confirmations
  • Shipping and delivery details

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping notifications
  • Manage returns, refunds, and exchanges
  • Improve website functionality and user experience
  • Detect fraud and unauthorized activity
  • Comply with legal obligations
  • Personalize product recommendations
  • Send marketing communications when permitted by law

Legal Basis for Processing

Where applicable, we process personal information based on:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent when required by law

Cookies and Tracking Technologies

Sutton Manor uses cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and support advertising activities.

Cookies may include:

  • Essential cookies
  • Performance cookies
  • Analytics cookies
  • Functional cookies
  • Advertising and remarketing cookies

You may modify cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Sharing of Information

We do not sell your personal information for monetary compensation.

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Customer service providers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Fraud prevention partners
  • Government authorities when legally required

These providers are permitted to access personal information only to perform services on our behalf.

Shopify Platform

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services.

Information submitted through our website may be processed by Shopify in accordance with Shopify's own privacy practices.

For additional information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to Know
  • Right to Access
  • Right to Correct
  • Right to Delete
  • Right to Data Portability
  • Right to Opt-Out of Certain Data Sharing
  • Right to Limit Use of Sensitive Personal Information where applicable
  • Right to Non-Discrimination

To exercise these rights, please contact us using the information provided below.

Email Marketing

If you subscribe to our marketing communications, we may send promotional emails regarding new products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link contained in marketing emails or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and tax obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Security Measures

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age in accordance with the Children's Online Privacy Protection Act (COPPA).

If we become aware that personal information has been collected from a child without parental consent, we will take reasonable steps to remove the information.

International Data Transfers

Because we utilize international service providers and fulfillment partners, your information may be transferred to and processed in countries outside your state or country of residence.

When such transfers occur, we implement reasonable safeguards designed to protect personal information in accordance with applicable laws.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon posting to this page unless otherwise required by law.

Your continued use of our website following any update constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Sutton Manor

Website: http://suttonmanor.com

Email: info@suttonmanor.com

Registered Address (not a return address):

1106 W Ash St
Junction City, KS 66441
United States

Important Notice: The registered address listed above is not a return address. Returns must be requested through customer service and approved before shipment.

This version is customized for Sutton Manor's U.S. market, uses U.S. privacy terminology and laws (CCPA/CPRA, FTC, COPPA), and is distinct from the Shopify sample while remaining compatible with a Shopify fashion store.